Archived article
Please note that tax, investment, pension and ISA rules can change and the information and any views contained in this article may now be inaccurate.
Shares in banks hit by last-minute dash for PPI claims

AJ Bell is an easy to use, award-winning platform Open an account
We've accounts to suit every investing need, and free guides and special offers to help you get the most from them.
You can get a few handy suggestions, or even get our experts to do the hard work for you – by picking one of our simple investment ideas.
All the resources you need to choose your shares, from market data to the latest investment news and analysis.
Funds offer an easier way to build your portfolio – we’ve got everything you need to choose the right one.
Starting to save for a pension, approaching retirement, or after an explainer on pension jargon? We can help.
Please note that tax, investment, pension and ISA rules can change and the information and any views contained in this article may now be inaccurate.
Investors holding shares in the banking sector have been dealt another blow after a last-minute rush of compensation claims for mis-sold payment protection insurance (PPI). This has pulled down shares in the sector and raised concerns that UK banks may not be able to afford such generous dividends in the near-term.
A ‘significant spike’ in compensation claims for PPI ahead of the 29 August deadline has forced Lloyds Banking Group (LLOY) to suspend its share buyback plan in order to preserve cash.
Having already put aside £21bn of provisions for PPI mis-selling, more than any other UK bank by some way, Lloyds announced that it would take an incremental charge of between £1.2bn and £1.8bn in the third quarter. It blamed the volume of PPI enquiries spiking from 190,000 per week in the first half to 600,000 to 800,000 per week in August.
Given the uncertainty around the final figure the bank suspended the remainder of its £1.75bn buyback with £600m still unspent.
It also ditched its target to raise its capital reserves by 1.7% to 2% a year and warned that its return on tangible equity would be below its 12% target. Investors will have to hope that Lloyds can still honour its dividend commitments come the end of the year.
Barclays (BARC) also updated on its PPI claims, saying it would increase provisions by between £1.2bn and £1.6bn in the third quarter after it faced a significantly higher than expected volume of claims last month.
This comes on top of almost £10bn of provisions up to the end of June, the bulk of which have already been used.
Royal Bank of Scotland (RBS) recently said it faced an extra £600m to £900m in charges this quarter, again due to ‘significantly higher than expected’ claims. Like its rivals, it cautioned that the ultimate provision could be higher depending on the quality of the claims.
Curiously HSBC (HSBA) hasn’t updated the market on its PPI situation since publishing its half-year results, nor has Santander or the Co-operative Bank, but none of them are likely to have escaped the industry-wide spike in claims ahead of last month’s deadline.
In terms of stocks poised to benefit from PPI mis-selling, technology and services firm Equiniti (EQN) may potentially see additional revenue from its ‘reparations’ business which will be busy for some time helping the banks plough through the extra volume of compensation claims.
These articles are provided by Shares magazine which is published by AJ Bell Media, a part of AJ Bell. Shares is not written by AJ Bell.
Shares is provided for your general information and use and is not a personal recommendation to invest. It is not intended to be relied upon by you in making or not making any investment decisions. The investments referred to in these articles will not be suitable for all investors. If in doubt please seek appropriate independent financial advice.
Investors acting on the information in these articles do so at their own risk and AJ Bell Media and its staff do not accept liability for losses suffered by investors as a result of their investment decisions.
The value of your investments can go down as well as up and you may get back less than you originally invested. We don't offer advice, so it's important you understand the risks, if you're unsure please consult a suitably qualified financial adviser. Tax treatment depends on your individual circumstances and rules may change. Past performance is not a guide to future performance and some investments need to be held for the long term.