Security centre

How we work together to keep you, your account and your investments safe.

Scam alert! Fraudsters are using WhatsApp to contact customers claiming to be senior members of our investments team offering advice. We would never contact you this way and we never give advice. Stay safe, don’t engage and report it to us as soon as possible. You should also contact WhatsApp directly.

What is the AJ Bell security centre?

As your investment platform, your safety and the security of your assets is our number one priority. We want you to feel safe in the knowledge that you and your money are protected when you invest with AJ Bell.

That’s why our security centre is here. It can offer you reassurance on the measures we have in place, and guidance on the steps you can take, to keep your account and investments safe.

It also provides detailed information about some of the most common threats and scams to watch out for, and how to protect yourself from them.

What do you want to know about?

Explore the different areas of our security centre to find out more about a specific topic.

How to protect yourself

Pointers to protect your identity and keep your account safe.

How we protect you

Learn about the security features keeping your account safe.

Keeping your savings and investments safe

Learn how we protect your cash savings and investments.

Known threats and scams

Investments scammers are sophisticated, so here’s what you should look out for.

Pension fraud

What it is and how to protect yourself from pension fraud.

Report a problem

Get in touch if you think you’re a victim, along with resources to help you stay safe online.