Keeping your savings and investments safe
We want you to be confident that your cash savings and investments are safe with us. AJ Bell is part of the AJ Bell Group, which is a financially secure and regulated company.
AJ Bell has more than 593,000 customers who trust us with £90.4 billion in assets under administration. This makes us one of the biggest low-cost online investment platforms and stockbroker services in the UK.
How are your savings held?
Apart from when it's transferring, your money is always held in one of two places – in your transaction account or in a savings account you’ve chosen yourself.
By logging in, you can see in a glance exactly where your money is. And we’ll email you with confirmations and reminders to help you stay on top of everything.
Your transaction account is unique to you, with your own account number and sort code.
It’s operated by our partner, ClearBank, who is authorised and regulated by the PRA and FCA and covered by the FSCS.
As it's only intended as a temporary home for your money, the transaction account doesn’t pay any interest.
Your savings accounts are held with our partner banks. To help keep you and your savings secure, we only work with partner banks who are:
- Authorised by the Prudential Regulation Authority (PRA)
- Regulated by the Financial Conduct Authority (FCA) and PRA
- Covered by the Financial Services Compensation Scheme (FSCS)
Who looks after your investments?
Your investments are administered by AJ Bell Securities Limited - a member of the London Stock Exchange and regulated by the Financial Conduct Authority. We comply with the rules and guidelines of the FCA and are subject to review in the form of individual interviews, document review and deep-dive visits.
We’re an execution-only provider, which means that we only act as agent for our customers in buying and selling investments – we have no conflict of interests when we deal on your behalf.
If you have a Self-invested personal pension, AJ Bell Management Limited is the SIPP administrator, which is also regulated by the FCA. To find out more, visit the FCA website.
Financial Services Compensation Scheme (FSCS) protection
Every savings account we offer is covered by the Financial Services Compensation Scheme (FSCS). In the unlikely event that your bank goes under, and you lose your money, the FSCS aims to pay you back within seven working days. This also applies to eligible investments, up to a certain limit.
The FSCS covers up to £85,000 per person, per banking licence.
This is the most you can deposit per partner bank in your Cash savings hub. If you open more than one account with the same partner bank, the £85,000 limit applies across the total amount deposited.
Learn how the FSCS protects you