Report a problem

Have a security concern?

If you think the security of your AJ Bell account has been compromised, please contact us so we can investigate further.

Call us on 0345 54 32 600 or log in to your account and send us a secure message.

We’ll start investigating your concerns and do everything we can to help you feel safe again.

If you suspect you have been a target of a scam, or have received any suspicious communication, please report it to the FCA.

If you have lost money to suspected investment fraud, you should report it to Action Fraud on 0300 123 2040 or online.

If you suspect your identity has been stolen, you should report it to the police immediately.

If you're cold called, you should hang up immediately and alert the Information Commissioner's Office (ICO).

Here’s a short list of websites we trust to help you stay safe when managing your money online.